Terms of Service

Last updated: January 18, 2026

These Terms of Service ("Terms") govern your use of the AI-powered platform provided by Dalexor Pay SRL, a company registered in Romania (CUI: 37851685, Registration Number: J05/1822/2017, Registered Office: Strada Episcop Ioan Alexi nr 16, Oradea, Bihor County, 410130, Romania) ("we", "us", or "our"). By accessing or using our service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account and using Dalexor, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Description of Service

Dalexor is a SaaS platform that:

Our service does NOT:

3. User Accounts

3.1 Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent activity.

3.4 Age Requirement

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our service. By creating an account, you confirm you meet this requirement.

3.5 Data Processing

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms.

3.6 Usage Limits

Your subscription plan includes specific usage limits:

Free Plan:

Standard Plan ($15/month):

Pro Plan ($30/month):

Exceeding these limits may result in service throttling or require an upgrade to a higher-tier plan. We reserve the right to modify usage limits with 30 days' notice via email.

3.7 Fair Use Policy

You agree not to:

Violation of this Fair Use Policy may result in account suspension or termination without refund.

4. Acceptable Use

You agree NOT to use Dalexor to:

Consequences: Violation of these terms may result in a warning, temporary suspension, or permanent termination of your account, at our sole discretion.

5. Public Data Usage and Reddit Compliance

5.1 Public Data Access

Our service accesses publicly available Reddit content through RSS feeds and public APIs. This content is already publicly accessible on the internet and does not require authentication.

5.2 Reddit's Terms of Service

While we do not require you to connect a Reddit account, you acknowledge that:

5.3 Service Limitations

We cannot guarantee continuous access to Reddit's public RSS feeds. Reddit may modify, restrict, or discontinue RSS feed availability. Changes to Reddit's public data availability may affect our service features.

5.4 Your Responsibilities

If you use insights from Dalexor to engage with Reddit communities:

6. Intellectual Property

6.1 Our Content

All content, features, and functionality of Dalexor are owned by Dalexor and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain all ownership rights to content you create. By using our service, you grant us a worldwide, non-exclusive, royalty-free license to:

We will not share your content with third parties except as necessary to provide the service or as required by law.

6.2.1 AI-Generated Analysis and Content

Our AI tools analyze publicly available Reddit content and generate insights based on your project descriptions. Regarding this content:

Public Content Analysis:

6.3 Data Export and Portability

You may export your data at any time through your account dashboard in JSON or CSV format. Exportable data includes:

Upon account cancellation, you have 30 days to export your data before permanent deletion. You are responsible for maintaining your own backups of critical data.

7. Payment Terms

7.1 Subscription Plans

Paid plans are billed monthly or annually as selected. All fees are non-refundable except as required by law.

7.2 Payment Processing

Payments are processed through Paddle. By subscribing, you agree to Paddle's terms and conditions.

7.3 Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation:

7.4 Waiver of EU Withdrawal Right

By subscribing to Dalexor, you expressly request immediate access to the service. You acknowledge and agree that:

This waiver is valid only after you provide express consent during the checkout process via a mandatory checkbox.

7.5 Refund Policy

All fees are non-refundable except in the following cases:

Refund requests must be submitted within 7 days to support@dalexor.com

7A. Third-Party Services

7A.1 Service Dependencies

Our service relies on third-party providers including:

Note: We may change AI providers without notice to improve service quality, performance, or cost-effectiveness. All AI providers process only publicly available Reddit content and your project descriptions - never your personal account credentials.

7A.2 Third-Party Limitations

We are not responsible for:

We will make reasonable efforts to minimize any impact on your service access.

7A.3 Reddit RSS Feed Dependency

Our service depends on Reddit's publicly available RSS feeds. If Reddit:

Then we may need to:

We will provide reasonable notice when possible. No refunds will be provided for changes to Reddit's public data availability that are beyond our control.

8. Disclaimers

8.1 Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability.

8.2 AI-Generated Content

AI-generated replies are suggestions only. You are responsible for reviewing and editing all content before posting to Reddit.

8.3 No Guarantees

We do not guarantee specific results, conversions, or outcomes from using our service.

8.4 No Warranty

The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by Romanian and EU law.

8.5 Service Level and Uptime

We aim to maintain 99.5% monthly uptime for our platform, excluding:

We do not provide service credits or financial compensation for downtime, except as specified in Section 7.5 (72+ consecutive hours of unavailability).

8.6 Third-Party Dependencies

Service availability may be affected by:

We are not liable for service interruptions caused by third-party providers, but will make commercially reasonable efforts to minimize impact.

9. Limitation of Liability

To the extent permitted by Romanian and EU law:

These limitations apply to the fullest extent permitted by applicable consumer protection laws.

10. Indemnification

You agree to indemnify and hold harmless Dalexor from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice for material changes via email. If you do not agree to the modified Terms, you must stop using the service. Your continued use after the effective date constitutes acceptance of the new Terms.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by the laws of Romania, in accordance with EU regulations.

12.2 Dispute Resolution

Before filing any legal action, you agree to attempt to resolve disputes through good-faith negotiation for at least 30 days.

12.3 Jurisdiction

Any disputes shall be resolved in the competent courts of Bihor County, Romania.

12.4 EU Consumers

If you are an EU consumer, you may also bring proceedings in your country of residence. You may access the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/

13. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of the service.

14. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under Romanian or EU law, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dalexor Pay SRL regarding the service and supersede all prior agreements and understandings.

17. Security and Data Protection

17.1 Our Security Measures

We implement industry-standard security measures including:

17.2 Your Security Responsibilities

You must:

17.3 Data Breach Notification

In the event of a data breach affecting your personal data, we will notify you within 72 hours of discovery as required by GDPR, providing:

18. Beta Features

We may offer beta or experimental features that are provided "AS IS" without warranty and may be modified or discontinued at any time without notice.

19. Contact Information

For questions about these Terms, please contact us at:
Dalexor
CUI: 37851685
Registration Number: J05/1822/2017
Email: support@dalexor.com
Address: Strada Episcop Ioan Alexi nr 16, Oradea, Bihor County, 410130, Romania